Terms and conditions

Last updated: September 2026

1. Acceptance of terms

By using this website (ketryon.com) or entering into a service agreement with Ketryon, you accept these terms and conditions. If you do not accept them, please do not use our services.

2. Services

Ketryon AB (company reg. no. 559551-1030) is a Swedish software development company with its registered office in Eskilstuna. We offer:

• Web development and web applications
• App development
• First versions and MVPs
• Sign-in, payments and integrations with third-party services
• Technical advice and architecture reviews
• Ongoing maintenance and further development

The services are offered in two forms: as a subscription at a fixed monthly price (see sections 6 and 10), and as separate engagements governed by their own client agreement (see section 3).

Ketryon serves businesses — companies, sole traders and people buying the services for their business. The services are not offered to consumers, and consumer protection legislation such as the Swedish Distance Contracts Act therefore does not apply.

3. Client engagements

The subscription requires no separate agreement. It is entered into when you start it and is governed by these terms.

Separate engagements outside the subscription are governed by a written agreement between Ketryon and the client. The agreement specifies:

• The scope and deliverables of the engagement
• Timeline and milestones
• Fees and payment terms
• Intellectual property rights
• Confidentiality obligations
• Termination terms

In the event of a conflict between these terms and a signed client agreement, the client agreement takes precedence.

4. Intellectual property

Unless otherwise agreed in writing in the client agreement:

• Client deliverables — all code, design and material created specifically for a client project passes to the client on payment in full.
• Existing IP — Ketryon retains ownership of any existing tools, libraries, frameworks or methods used in delivering the project. The client receives a perpetual, non-exclusive, royalty-free licence to use such existing IP solely as part of the delivered project.
• Ketryon's brand — Ketryon's name, logo, website content and marketing material remain Ketryon's exclusive property.

5. Confidentiality

Both Ketryon and the client undertake to keep confidential all non-public information shared during an engagement, including but not limited to business plans, technical specifications, financial information and trade secrets.

The confidentiality obligation applies for two (2) years after the engagement ends, unless a longer period is stated in the client agreement.

Confidential information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party before disclosure; (c) was developed independently without reference to confidential information; or (d) must be disclosed by law.

6. Payment terms

Subscription. The monthly fee is fixed and paid in advance, one month at a time. The fee for a subscription period that has started does not change during that period. A price change is announced in writing at least 30 days in advance and only applies from the next period, so that you have time to cancel before it takes effect.

Separate engagements.

• Fees are specified in the client agreement and invoiced according to the agreed schedule (usually per phase or milestone).
• Invoices are due for payment within 30 days of the invoice date unless otherwise agreed.
• Late payment may incur interest in accordance with the Swedish Interest Act (1975:635).
• Ketryon reserves the right to suspend work if payment is more than 30 days late, after written notice.

7. Warranties and disclaimers

Ketryon warrants that all services are performed with reasonable skill and care, in accordance with generally accepted industry standards.

Unless expressly stated otherwise in the client agreement, all services and deliverables are provided as they are, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose or non-infringement.

Information on this website (including price estimates, timeframes and technical descriptions) is provided for information only and does not constitute a binding offer or a guarantee.

8. Limitation of liability

To the extent permitted by Swedish law:

• Ketryon's total aggregate liability for any claim arising from or relating to a client engagement shall not exceed the total fees paid by the client for that specific engagement during the twelve (12) months preceding the claim.
• Ketryon is not liable for indirect, consequential, special or punitive damages, including but not limited to loss of profit, loss of data, business interruption or loss of goodwill, regardless of the basis of the claim.
• This limitation applies whether the claim is based on contract, tort (including negligence), strict liability or any other legal basis.

9. Indemnity

The client undertakes to indemnify Ketryon against any third-party claims, damages or costs arising from: (a) the client's use of deliverables in a way not intended by the agreement; (b) the client's breach of applicable law; or (c) content or data supplied by the client that infringes a third party's rights.

10. Cancellation, pausing and refunds

Subscription. There is no minimum term and no notice period.

• You can cancel or pause the subscription at any time. It then ends at the close of the period you have already paid for, and no further fee is charged.
• A paused subscription can be resumed whenever you like. It then starts a new period at the price in effect when you resume.
• A month that has started is not refunded. If Ketryon has not started any work during a paid month, however, that month's fee is refunded in full.
• Everything that has been delivered and paid for is yours to keep and use after cancellation, in accordance with section 4.

Separate engagements. Either party may terminate an engagement as set out in the client agreement. In the absence of specific termination provisions:

• Either party may terminate the agreement with 30 days' written notice.
• Either party may terminate the agreement with immediate effect if the other party materially breaches it and fails to remedy the breach within 14 days of written notice.
• On termination, the client shall pay for all services performed and costs incurred up to the termination date.
• On termination and payment in full, Ketryon shall hand over all completed and ongoing deliverables, source code and documentation to the client.

11. Force majeure

Neither party is liable for delays or failure to perform obligations caused by events beyond reasonable control, including but not limited to natural disasters, pandemics, government action, power cuts, internet outages or cyberattacks.

12. Use of the website

This website is provided for information. We aim to keep its content accurate and up to date, but make no guarantees as to the completeness, accuracy or reliability of the information on it.

You may not reproduce, distribute or create derivative works from the content of this website without our written permission.

13. Data protection

We process personal data in accordance with our privacy policy and the General Data Protection Regulation (GDPR). Where Ketryon processes personal data on behalf of a client, the parties shall enter into a data processing agreement in accordance with Article 28 of the GDPR.

14. Governing law and disputes

These terms are governed by Swedish law, without regard to its conflict-of-laws rules.

Any dispute arising in connection with these terms or a client engagement shall first be resolved through negotiation in good faith. If the dispute cannot be resolved within 30 days of written notice, it shall be referred to the competent Swedish court, with Eskilstuna District Court as the court of first instance.

15. Changes

Ketryon reserves the right to change these terms at any time. The “Last updated” date at the top of this page shows when the terms were last revised. Continued use of our services after a change means you accept the revised terms.

16. Severability

If any provision of these terms is found to be invalid or unenforceable, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

Contact

Questions about these terms? Contact us at hello@ketryon.com.

This is a translation. If the English and Swedish versions differ, the Swedish version applies.